FAQ — Clarity Without Clutter

If it matters, ask. If it’s here, you already know. Need more? info@nevermindlux.com

What is NeverMind?

NeverMind is a discipline in care — minimalist grooming and fragrance that restores rhythm, strips away noise, and leaves only what’s essential.

Where are your products made?

Blended by hand in small batches in the United States, using responsibly sourced ingredients from trusted suppliers.

Are your oils scented?

Yes — but never loud. Each fragrance is designed to sit close to the skin, balanced and unisex. Select unscented options are available.

What’s inside the beard & skin oils?

Short formulas with long purpose: Golden Jojoba, Argan, Aloe-infused Coconut, Grapeseed, Vitamin E — finished with restrained fragrance composition. No fillers.

Do your products help with beard growth?

We make no medical promises. Certain botanicals, like Rosemary CO₂, are included for their long-standing reputation in supporting scalp and follicle health over time.

Can women use NeverMind?

Yes. Our formulas are skin- and hair-safe for everyone. The ritual belongs to whoever chooses it.

How do I use the oil?

Beard: 2–5 drops on damp hair; massage into hair and the skin beneath.
Skin: Warm a few drops in your palms and press into clean skin.

Is your packaging recyclable?

Yes. Glass bottles and paper cartons are widely recyclable. Check local guidance for droppers and caps.

Do you ship internationally?

Currently U.S. only. International shipping is in the works — join the mailing list for early access.

How long does delivery take?

Processing: 2–3 business days. Shipping: typically 3–7 business days via USPS or UPS within the U.S.

What’s your return policy?

For safety, opened personal-care items can’t be returned. If your order arrives damaged or incorrect, contact us within 7 days at support@nevermindlux.com and we’ll make it right.

Do you test on animals?

Never. We are cruelty-free.

I have sensitive skin. Can I use NeverMind?

Often, yes. Patch-test before first use and review ingredients if you have known sensitivities.